Coordinate with the CEO in implementing and carrying out bank policy & procedures with respect to overall operations of the bank. Under general supervision, but in line with established policies and procedures, provides a variety of service functions, including processing savings account, checking account, loan transactions, cashing checks, cash bonds, cashier’s checks and gift cards. Responsible for processing mail, maintaining account records, cross-selling services, balancing each day's transactions,
and verifying cash totals. Temporary position that lasts from May until August.
This job description describes the scope of responsibility and essential functions of this position, but
should not be considered an all-inclusive listing of work requirements. Individuals may perform other
duties as assigned, including work in other areas to cover absences, or equalize peak work periods, or
otherwise balance the workload. This job description does not create an employment contract, implied
or otherwise, as Eastern Michigan Bank is an "at-will" employer.
All positions at Eastern Michigan Bank require a high level of commitment to exceptional customer service and customer relationship development for internal and external customers. In addition, employees must possess the level of product knowledge necessary to effectively promote the Bank’s products and services by identifying cross selling opportunities, educating customers regarding the benefits of the Bank’s products and services, and effectively promoting them.
Essential Duties & Responsibilities
- Draft procedures for handling legal matters such as conservators, estates, trusts, guardianships, levies, UTMA and subpoenas.
- Review existing contracts for material information and input into contract management system.
- Review existing loan documentation and security agreements and UCC filing.
- Prepare checklists/customer handouts for common questions regarding procedures.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Desired Education, Training, and/or Experience
- Minimum of 1 year of law school completed.
Technical Skills Needed
- Knowledge and experience with operating a computer, calculator, and other general office equipment.
- Excellent social and communication skills:
- Use professional and clear verbal communication skills.
- High quality writing skills, using accurate word usage, grammar, spelling, and punctuation in all written correspondence.
- Ability to add, subtract, multiply, and divide, using whole numbers, and decimals. Ability to compute rate, ratio, and percent.
- Use professional phone etiquette, including tone and volume of voice.
Mental Effort Needed
- Ability to multi-task, work in a fast paced, changing environment and maintain a commitment to accuracy and timeliness.
- Ability to follow policies, procedures and written instructions, as well as verbal instructions or directions from his/her supervisor.
- Ability to maintain confidentiality.
- Ability to get along well with coworkers and to work as part of Eastern Michigan Bank’s team, working towards the Bank’s goals set forth by its’ Board of Directors.
Physical Effort Needed
- Regular, timely attendance during assigned work hours.
- Normal physical strength to handle routine office materials and tools.
- Normal dexterity of hands and fingers.
- Occasional lifting and transporting up to 25 lbs.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee frequently works near moving mechanical parts.
The employee occasionally works in high, precarious places and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate. Working with office equipment, electrical plugs, etc.